As the clock ticks down on 2013, it’s a good time to take a look back at what readers of this blog clicked on most.
Before I saw the actual stats provided to me by the editors here at ZDNet, I was predicting that pieces about the Windows Blue wave would likely be among my most popular. I also expected one or more pieces about CEO Steve Ballmer’s pending retirement might figure prominently in my top ten.
I wasn’t too far off. But my most highly trafficked story surprised me, though it really shouldn’t have, given how much e-mail I received on the topic.
A frequently-asked question post I did about Microsoft’s phase-out of Hotmail and replacement of it with Outlook.com was my most popular post in 2013. While Microsoft did warn users that this was the plan, many non-tech-savvy users were bewildered by the change. They couldn’t find their contacts, calendars and old e-mail messages. They weren’t clear as to how and if they should try to merge their e-mail accounts and whether or not they could keep their Hotmail addresses. I felt like I was running a Hotmail help-desk — complete with angry users railing at me (not Microsoft) for taking away their familiar interface.
Though this cut-over happened months ago, just this past weekend, I received yet another e-mail message from a Hotmail user who was worried that Microsoft was poised to try to “convert” her from Hotmail. The not-so-surprising takeaway here — and this applies to Windows 8.1, too — is most users don’t like change. Especially change that they don’t perceive as improving their computing experience.
Without further ado, here’s a list of my top 10 posts (traffic-wise, not comment-wise) for 2013:
The past year has been one of many surprises and unpredictability on the Microsoft beat. Here’s to hoping 2014 is equally interesting. And as always, thanks for reading!